Frequently Asked Questions

How do I re-infuse my MosQuit Bracelets?


If you have a MosQuit Braided or Leather Look Bracelet you can re-infuse these once the scent wears off. Follow these steps for continual natural mosquito protection. Step 1: Place your Braided or Leather Look MosQuit Bracelet into a zip lock bag. Step 2: While wearing gloves, drop 1-2 drops of MosQuit 100% Pure Citronella Oil onto the material of the Bracelet. Securely seal the bottle of 100% Pure Citronella Oil immediately. Step 3: Seal the bag and leave the Bracelet overnight to absorb the oils. Step 4: Once the Bracelet is dry, you can start wearing it again. Warnings DO NOT apply 100% Pure Citronella Oil directly to the skin. If the Oil comes in direct contact with your skin, wash your hands with warm soapy water immediately. Seek medical attention if a reaction or burn occurs from contact with the oil. DO NOT inhale the 100% Pure Citronella Oil. DO NOT ingest or taste the 100% Pure Citronella Oil. DO NOT Burn 100% Pure Citronella Oil. Take extra caution if you are pregnant or if a child is wearing the re-infused bracelet as skin can be extra sensitive.




Are there any warnings when using the 100% Pure Citronella Oil?


DO NOT apply 100% Pure Citronella Oil directly to the skin. If the Oil comes in direct contact with your skin, wash your hands with warm soapy water immediately. Seek medical attention if a reaction or burn occurs from contact with the oil. DO NOT inhale the 100% Pure Citronella Oil. DO NOT ingest or taste the 100% Pure Citronella Oil. DO NOT Burn 100% Pure Citronella Oil. Take extra caution if you are pregnant or if a child is wearing the re-infused bracelet as skin can be extra sensitive.




How do I store my MosQuit Products?


Do you want to get the most out of your MosQuit Products? Follow this simple step.

Once opened, you can extend the life of your product by storing it in a zip lock bag when you are not using it.

For example, if you are going for a bushwalk and have connected your MosQuit Clip to your backpack, enjoy your mozzie free walk. Once you get home and no longer need your Clip, place it in your zip lock bag and seal it to retain the scent.

When your MosQuit product doesn’t smell anymore, it doesn’t work. Ask us for ways to replace the refill or re-infuse your products.




Are MosQuit Products safe to use during pregnancy?


Our MosQuit Clips, Slapsticks, Bracelets, Stickers and Hair Bands, straight from the packet, are safe to use during pregnancy. Our MosQuit 100% Pure Citronella Oil is safe to use to re-infuse MosQuit products with during pregnancy in moderation. During pregnancy the skin becomes extra sensitive and the direct application of MosQuit 100% Pure Citronella Oil onto the skin may cause burns. We recommend using gloves and a mask when re-infusing MosQuit Braided and Leather Look Bracelets while pregnant. Also, ensure the MosQuit products you are re-infusing are dry before wearing them again. MosQuit 100% Pure Citronella Oil should never be applied directly to the skin of anyone, especially babies, young children or pregnant women. We recommend consulting with your Doctor or health care professional before using 100% Pure Citronella Oil.




How do they work?


Citronella oil masks the human scents that mosquitoes find attractive. If you use this pure essential oil, mozzies don’t find you as appealing to bite.




Will these products kill mosquitoes?


No. As annoying as they are, we need mozzies in our ecosystem to provide food and pollination.

Our products offer personal protection against mosquitoes and are safe for everyone to use (even the mozzies). The smell just turns them off eating their food (Us!).




How long do these products last?


Our bigger products last up to 14 days such as our Clips, Bracelets and Slapsticks. If you store products in a sealed bag between uses, it will last longer. Just remember, when you can’t smell it, the mozzie can’t smell it so it’s time to re-infuse or replace. We sell 100% Pure Citronella Oil to re- infuse our Bracelets or pellets to reinstall our Clips and Slapsticks.




Why not just use bug spray?


Most bug sprays use DEET, which is a synthetic chemical used to make the sprays last longer on your skin or clothing. People that have left DEET products on their skin for extended periods of time have experienced irritation, redness, a rash, and swelling. We use 100% natural active ingredients in all of our products. This provides allergy sufferers or people with skin sensitives access to a natural repellent and plus why would we use chemicals unnecessarily?




Does it smell really bad?


Not at all. We have created a floral scent on our products. While we use Citronella Oil at the core, we add hints of Peppermint, Lavender, Geranium and Geraniol essential oils to emit a fresh, light and delicate aroma.




It is safe for my kids to wear?


Our products are safe to use for ages 3+. While all of our products use natural active ingredients, our Pellets and Stickers may be a choking hazard for children under 3 years old.

If you have little ones at home, make sure to store your MosQuit products in a secure place, out of reach of children.




Do your products only repel mosquitoes?


Our products repel mosquitoes, head lice, sand flies and midges. Bonus!




If I wear it on my wrist will it still protect my legs?


Yes! Our products repel mosquitoes up to 1 metre around you. Most people wear their MosQuit Bracelet on their wrist, which protects their legs too.

If you’re prone to mozzie bites or are visiting a highly populated tropical area, we recommend wearing two products for extra protection. Try a Clip and Bracelet combo.




How do I get rid of mosquitoes in my bedroom at night?


If those pesky mozzies get into your bedroom at night you can leave your MosQuit products by your bed for protection while you sleep. Our Stickers are also great for the bed head or wall around your bed so you don’t get mozzies buzzing by your ear all night!




Is there a MosQuit store to try products?


We are an online business but we do showcase our products at local markets and trade shows around Australia. Follow us on Facebook at @mosquitsales to see if we’ll be popping up at a market near you.




What is your returns policy?


Changed your mind? Not a problem. Contact us within 14 days of receipt and we will exchange or refund you if the product is unopened. See our Refund Policy for details.




Do you ship to my address?


We offer free shipping Australia wide. Check our Shipping details to see if we ship to you.





©2020 by MosQuit.

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